Is the Customer ALWAYS Right?
The Dilemma Interestingly, the pictures depict the same problem no matter what business you (we) happen to be in. The difference between a great solution at a really good price and a totally overkill product with a price to match … or a product that was overhyped and turned out not to be the steal […]
A Little Research Doesn’t Hurt
In the regular course of talking to people … and trying to solve their problems, problems that are closer to my expertise than theirs … often means that I play around with some of the equipment that we occasionally sell but that aren’t part of our normal product lines. When I do this, the information […]